Terms & Conditions

Welcome to amberonlineshop.com also hereby known as “we”, “us” or “Amber Online Shop”.
Please read these Terms & Conditions carefully before using this Site. By using the Site, you hereby accept these terms and conditions and represent that you agree to comply with these terms and conditions (the “User Agreement”). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement, please do not access, register with, or use this Site.
This Site is owned and operated by Amber Online Shop (Registration number: [Insert Trade License Number]).

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.

Introduction

The domain name www.amberonlineshop.com (referred to as "Website") is owned by Amber Online Shop, a company incorporated under the Companies Act, 1994 (Act XVIII of 1994).

By accessing this Site, you confirm your understanding of the Terms of Use. If you do not agree to these Terms, you shall not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

User Account, Password, and Security

You will receive a password and account designation upon completing the Website's registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to:
(a) immediately notify amberonlineshop.com of any unauthorized use of your password or account or any other breach of security, and
(b) ensure that you exit from your account at the end of each session.

Amber Online Shop shall not be liable for any loss or damage arising from your failure to comply with these Terms & Conditions.

Services

Amber Online Shop provides a number of Internet-based services through the Website (collectively, the "Service"). One such service enables users to purchase premium ethnic wear and custom merchandise from Amber Online Shop and other associated sellers (“Products”). The Products can be purchased through the Website through various payment methods offered. Upon placing an order, Amber Online Shop shall ship the product to you and you shall be responsible for its payment.

Privacy

The User hereby consents, expresses, and agrees that he/she has read and fully understands the Privacy Policy of amberonlineshop.com. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
Limited reproduction and copying of the content of the Website is permitted provided that Amber Online Shop’s name is stated as the source and prior written permission is sought.
Wholesale reproduction, copying of the content for commercial/non-commercial purposes, and unwarranted modification of data and information are strictly prohibited.

User Conduct and Rules

Users agree to use the Website only for lawful purposes and not to engage in activities that could damage, disable, or impair the Website. Users must not upload or distribute material that is defamatory, obscene, or otherwise objectionable in nature. Misuse of the Website may result in suspension or termination of access and possible legal action.

Discount Policy

• Only one discount method is applicable at a time (free delivery, coupon discount, or payment gateway discount).

• If the cart contains a free delivery product, coupon discounts will apply only to other products.

• If a payment gateway discount is applied, coupon discounts cannot be used together.

Product Description

Amber Online Shop attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content are error-free, complete, or updated at all times.
If a product offered is not as described, your sole remedy is to return it unused.

Returns, Replacements & Refunds

• Returns are accepted within 3 days of delivery for eligible products.

• Products must be unused, unworn, and in original packaging with all tags intact.

• Refunds will be processed after quality inspection and may take up to 7 business days.

• Cash on Delivery (COD) orders are non-refundable; replacement or store credit may be offered instead.

• In case of damaged or incorrect items, contact customer service immediately with proof of issue.

Order Acceptance & Pricing

Orders placed on amberonlineshop.com are subject to availability and acceptance.
Amber Online Shop reserves the right to cancel any order at its discretion before dispatch, in which case the user will be notified and refunded if payment has been made.
Prices and availability of products are subject to change without prior notice.

Trademarks & Copyrights

All intellectual property rights on amberonlineshop.com — including text, graphics, logos, images, and software — are the exclusive property of Amber Online Shop, unless otherwise stated.
Reproduction or redistribution of any content without prior written consent is strictly prohibited.

Governing Law & Disputes

This Agreement shall be governed by and construed in accordance with the laws of Bangladesh.
Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.
In case of arbitration, the decision of the appointed arbitrator shall be final and binding upon both parties.

Payment & Shipping

Amber Online Shop offers multiple secure payment options:

• Cash on Delivery (COD)

• Debit/Credit Cards (Visa, Mastercard, DBBL Nexus, etc.)

• Mobile Banking (bKash, Rocket, Nagad)

Shipments are arranged nationwide.
Delivery times may vary depending on location and unforeseen circumstances (such as weather or political events).
The risk of loss remains with Amber Online Shop until the product is delivered to the customer.

Fraud Protection, Termination & Indemnity

Amber Online Shop reserves the right to cancel any suspicious order or restrict access to users engaged in fraudulent or abusive behavior.
Users agree to indemnify and hold harmless Amber Online Shop and its affiliates from any claims, damages, losses, or expenses arising from misuse of the website or violation of these terms.

Final Clause

Amber Online Shop reserves the right to change or update these terms and policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting.